Padubet Privacy Policy – Data Protection for Malaysian Members

Padubet collects the personal information necessary to provide a safe, efficient, and personalised service for every member. We only collect data that is genuinely required and do not gather excessive information.

Categories of information we collect include:

This information is collected directly from you during registration, through your use of the platform, or via analytics tools operating in the background of our platform.

Every piece of information we collect from you is used responsibly and only for legitimate purposes. padubet will not use your data for any purpose you did not consent to at the time of registration.

The primary purposes for which your data is used are as follows:

• Account Management: Creating and managing your member account, processing registration, and ensuring the accuracy of your profile information.
• Transaction Processing: Handling deposits, withdrawals, and all financial transactions you carry out on the platform securely and accurately.
• Identity Verification (KYC): Meeting legal compliance requirements related to customer identification and anti-money laundering.
• Platform Security: Detecting and preventing fraud, unauthorised access, and any suspicious activity that could compromise your security.
• Service Communications: Sending transaction notifications, important account updates, and customer support responses.
• Service Improvement: Analysing usage patterns to improve platform performance, user experience, and service availability.
• Legal Compliance: Complying with directives, regulations, and laws issued by the relevant authorities.

Padubet will not use your data to make automated decisions that negatively affect your rights or interests without appropriate human intervention.

Padubet respects your privacy wholeheartedly. We do not sell, rent, or trade your personal information to any third party for commercial purposes. Data sharing only occurs in the following limited circumstances:

• Trusted Service Providers: We share necessary data with service providers such as payment processors, game providers, and technical support services that assist us in operating the platform. All such providers are bound by strict confidentiality agreements.
• Legal Requirements: padubet will disclose information to competent authorities such as law enforcement agencies or regulatory bodies when legally required to do so by law or court order.
• Fraud Prevention: In certain situations, information may be shared with trusted industry partners to detect and prevent fraud, money laundering, or serious security threats.
• Business Transfers: In the event of a merger, acquisition, or asset sale, member data may be transferred as part of that business transaction, and you will be notified in advance.

In all data-sharing scenarios, padubet ensures that recipient parties have adequate data protection measures in place that match our own protection standards.

Padubet continually invests in the latest security infrastructure to ensure your personal data is always protected from unauthorised access, loss, misuse, or accidental disclosure.

The technical and organisational security measures we implement include:

• 256-bit SSL/TLS encryption for all data communications between your browser and our servers.
• Encryption of sensitive data such as financial information and identity documents while stored in the database.
• Role-based access control ensuring only authorised personnel can access specific data.
• Continuous 24/7 security monitoring and an intrusion detection system.
• Regular independent security audits to identify and address any vulnerabilities.
• Regular data security training for all staff who handle member information.
• A tested incident response plan to ensure a swift response in the event of any security breach.

While we take all reasonable steps to protect your data, no system can guarantee absolute security. You also play an important role in keeping your account safe by using a strong password and not sharing it with others.

Padubet uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

The types of cookies we use are as follows:

• Essential Cookies: Required for core platform functions such as login session management and security. These cookies cannot be disabled as they are essential to platform operation.
• Performance Cookies: Collecting information about how you use our platform — pages visited, time spent, and any errors encountered — to help us improve our services.
• Functional Cookies: Remembering your preferences such as language, display settings, and game choices to deliver a more personalised experience in future sessions.
• Analytical Cookies: Used to understand aggregate usage patterns and to improve the content and layout of our platform.

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the padubet platform.

Padubet retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law.

• Active account data is retained for the duration your account remains active and for a specified period following account closure.
• Financial transaction records are retained for a minimum of 7 years for tax compliance and financial regulatory purposes.
• KYC documents are retained for 5 years or longer depending on applicable regulatory requirements.
• Log and security data is retained for as long as required for investigation and audit purposes.

When data is no longer needed and there is no legal requirement to retain it, padubet will securely delete or destroy it in a manner that prevents unauthorised recovery.

The padubet platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from children under the age of 18.

If you believe that someone under the age of 18 has registered an account on our platform or has submitted their personal information to us, please contact our support team immediately. We will take the appropriate steps to verify the matter and delete any related data should the verification confirm the user is underage.

Parents and guardians are encouraged to use appropriate parental control software and to monitor their children's internet usage to prevent access to online gambling platforms.

The padubet platform may contain links to third-party websites or services such as game providers and payment processors. padubet is not responsible for the privacy practices or content of those third-party websites.

Once you leave our platform and access third-party websites, our Privacy Policy no longer applies. We encourage you to read the privacy policy of every website you visit, especially before providing any personal information to them.

The presence of third-party links on the padubet platform does not imply our endorsement or verification of the content or privacy practices of those websites.

Padubet reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the technologies we use. Any material changes will be communicated to members via a prominent notice on the platform or through their registered email.

The "Updated" date shown at the top of this document indicates when the most recent revision was made. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

• Minor changes that do not materially affect your privacy rights may be implemented without prior notice.
• Changes that materially affect how we use or share your data will be accompanied by adequate notice.
• Continued use of the padubet platform after any amendments take effect will be considered acceptance of the updated policy.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our privacy team is ready to assist you.

You can reach us through the following channels:

• Live Chat: The fastest channel — available 24/7 directly on the padubet platform.
• Support Email: [email protected] — we aim to respond to all enquiries within 2 business days.
• Help Centre: Visit the page FAQ us for answers to frequently asked questions about privacy and data security.

For formal requests relating to data rights — such as access, correction, or deletion — please clearly state the type of request and include sufficient information for us to verify your identity before processing. This is a security measure to ensure your data is not disclosed to unauthorised parties.